1. Who is responsible for your information?
This website and the Rains Endurance Coaching platform are operated under the name Rains Endurance Coaching (referred to here as “Rains Endurance”, “we”, “us” and “our”). We are the point of contact for personal data processed to operate the platform and our own coaching services. Contact us about privacy through the contact form and state “Privacy request” as the subject or goal.
Independent coaches using Rains Endurance may have separate responsibilities for their own client coaching relationships, communications and payment arrangements. Ask your coach about their separate privacy practices where relevant. This policy covers the Rains Endurance platform itself; it does not replace an independent coach’s own privacy notice.
2. Information we collect
Depending on how you use the platform, this may include:
- Account and contact details: name, email address, account identifiers, role, sign-in information, contact preferences and enquiries.
- Coaching profile and goals: experience, available training days, race entries and targets, estimated pace, training history, intake responses and information you choose to tell your coach.
- Training activity: planned and completed sessions, distance, duration, personal bests, race goals, session changes, recorded effort, feedback and training calendar entries.
- Wellbeing and performance: optional recovery check-ins, fatigue, sleep, soreness, injury concerns, heart rate, heart-rate variability, VO₂ max, steps, pace, splits and uploaded FIT or TCX workout measurements, when supplied.
- Communications and business administration: coach–runner messages, service enquiries, workspace branding, subscription status and transaction references.
- Technical information: information needed for authentication, security, operation and troubleshooting, such as device/browser details and service request records, where recorded by our providers.
We obtain information from what you enter, what your assigned coach enters for your training, and from any third-party integration or file import you deliberately enable. You do not need to connect a wearable or upload health information simply to browse the public website.
3. Why we process personal information
- To provide your account, subscriptions, training plans, calendars, progress tracking and coaching services.
- To let you communicate with an assigned coach and, where applicable, allow them to manage your agreed training programme.
- To show relevant running statistics and performance trends using the data you choose to record or import.
- To process or verify payments, respond to enquiries, provide requested notifications and deliver customer support.
- To prevent abuse, secure accounts, investigate technical faults and comply with applicable legal obligations.
We do not sell or rent identifiable athlete data to data brokers or advertisers, and we do not use connected fitness data to target third-party advertising. Any future materially different purpose will require an updated notice and any permission required by law.
4. UK GDPR legal grounds and sensitive health information
We rely on performance of a contract to deliver a requested account, coaching tools or paid service; legitimate interests for proportionate platform security, service administration and support; legal obligations where records must be retained by law; and consent where you choose optional data imports, sharing or communications that require it.
Some recovery notes, health measurements, injury concerns and wearable metrics may reveal special-category health data. Where explicit consent is legally required to handle that information for optional wellness or performance features, we must obtain it through a separate clear affirmative choice before processing it for that purpose. You can withdraw optional sharing or stop an integration, and you can request deletion or restriction of the data where applicable. Withdrawing consent does not retrospectively invalidate processing undertaken while consent was valid.
Rains Endurance is a coaching and fitness service, not a clinical provider. Training suggestions and wellness indicators are not medical diagnoses.
5. Connected fitness services, uploads and Garmin
Strava (existing optional connection)
If you authorise Strava, the platform can receive activity information such as the activity name, type, date, distance, duration and average pace, and use it within your own training log. The Strava account connection uses access credentials to enable synchronisation. Under the current design, the connected Strava activity records are private to the runner, not visible to their assigned coach. You can disconnect Strava in your account; please also review or revoke permissions in Strava if needed. Strava’s own processing is governed by its privacy policy .
Apple Health (optional third-party export)
Rains Endurance does not directly access Apple HealthKit through its website. If you set up the optional Health Auto Export iPhone automation, the service can receive selected steps, resting heart rate, HRV, VO₂ max, exercise minutes, walking/running distance and basic workout summaries. This information is private to the runner and is not automatically shared with a coach. The Apple Health settings pageprovides a way to revoke the receiving key and delete Apple Health records held in Rains Endurance. Revoking that key does not remove information from Apple Health itself.
Device files (FIT/TCX)
Runners can voluntarily import original activity files into Performance Analytics. We retain the extracted performance measurements required for charts rather than the original file. These records are private by default. A runner can explicitly share an individual imported workout with their currently assigned coach, stop sharing it, or delete it in Performance Analytics.
Garmin Connect Developer Program (proposed integration)
As of 31 October 2026, Rains Endurance does not have a live direct Garmin Connect API connection.We are seeking access through the Garmin Connect Developer Program. If that connection becomes available, a runner would need to choose to connect their Garmin account and authorise the requested data access before we receive any Garmin API data.
Subject to Garmin’s approval, the scopes granted and the data actually available, the intended categories are activity and training information—such as date, duration, distance, pace, splits, heart rate, elevation, training load and related fitness measurements—needed to display the runner’s training history and approved performance analysis. We would use those data only for the authorised coaching and performance features, keep data access appropriately scoped, and seek separate, clear permission before making a runner’s Garmin-derived records visible to a coach where required.
Any Garmin integration must provide a clear way to disconnect, revoke authorisation and request removal of imported Garmin API data, subject to legal retention requirements. When the integration is implemented, its connection screens will explain the precise permissions, sharing choices and controls actually supported before you opt in. We will not describe Garmin data as automatically synced until the feature is operational.
Garmin remains independently responsible for data processed in Garmin Connect; see Garmin Connect’s privacy policy . Rains Endurance is not affiliated with or endorsed by Garmin merely by applying to its developer programme.
7. Hosting, payment providers and international transfers
We use Base44 to host and operate the platform and its data services. Subscription billing and coach payment integrations may use Stripe and other payment arrangements selected by a coach. Payment processors handle card or payment details under their own terms; Rains Endurance uses payment status and transaction identifiers as needed to administer subscriptions.
Other connected platforms, including Strava, Garmin (if a future integration is approved), and Health Auto Export, have their own terms and privacy policies. Providers may process information outside the United Kingdom. Where international data transfers are subject to UK GDPR restrictions, we must use an applicable adequacy decision or another legally recognised safeguard as required. You can contact us to request information about relevant transfers and safeguards.
8. How long data is kept
Account, coaching and activity information is generally kept while your account or coaching relationship remains active and for as long afterwards as necessary to administer the service, resolve disputes, meet legal obligations or handle valid requests. We review whether information is still required and do not retain it indefinitely merely because it can be collected.
You can delete individual FIT/TCX imported workouts within Performance Analytics, and you can remove all Apple Health import records using the Apple Health settings page. Disconnecting an integration stops future authorised collection through that connection but does not automatically remove other training information you entered separately. To request account-wide deletion, access or export, contact us. Some billing or legal records may need to remain for the period required by law; backups may take additional time to expire.
9. Your controls and data-protection rights
Subject to applicable law, you may ask us to access, correct, erase or obtain a portable copy of personal data we hold about you, object to certain processing, restrict it, and withdraw consent where processing relies on consent. We may verify your identity before acting on a request. If we cannot fully meet a request, we will explain why.
- Disconnect Strava: use the Strava card on your runner dashboard and review the authorisations in Strava.
- Stop Apple Health exports: revoke the sync key in Apple Health settings and disable any iPhone automation. The same page offers deletion of saved Apple Health data.
- Manage workout sharing: use Performance Analytics to share, unshare or delete individual imported workouts.
- Control recovery sharing: choose whether individual daily check-ins are shared with your assigned coach.
- Messages and notifications: change available notification preferences in the relevant app settings.
- Garmin in future: a direct Garmin connection, if launched, will require separate authorisation and an appropriate revocation and deletion route.
- Other privacy requests: use the contact form and include “Privacy request”.
We aim to respond to rights requests within the timescales required under UK data protection law, normally within one month, subject to permitted extensions and verification. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
10. Security, cookies and similar technologies
We use HTTPS connections, authenticated account access, server-side permission checks and restricted coach–runner access for relevant data. Optional Apple Health transfers require a per-runner receiving key. No online service can guarantee absolute security. Please keep your account credentials and any health-export key confidential, and contact us promptly if you suspect unauthorised access.
The website and underlying services may use session credentials, essential cookies or similar storage to keep you signed in, secure the service and remember necessary settings. Any non-essential tracking or marketing technologies that require prior consent under applicable law must not be enabled without that consent. Browser settings may allow you to manage cookies, although disabling essential storage may prevent sign-in.
11. Children, updates and automated decisions
Rains Endurance is designed for coaching participants who can lawfully use the service and, where applicable, have valid parental or guardian authorisation. We do not knowingly seek sensitive information from children without an appropriate lawful basis.
We may update this policy as functionality, providers or legal requirements change. The latest version and its effective date will be published here. If changes materially affect optional health-data use or connected service permissions, we will provide any further notice or permission required by law.
The platform can calculate training trends and suggested sessions, but does not currently use a solely automated process to make legally significant decisions about you.
12. Contact us or make a complaint
For questions about this policy, the identity of the relevant controller for a particular service, permissions, access requests, withdrawals or deletions, please contact Rains Endurance Coaching through our contact page and label your enquiry “Privacy request”. Include the email used for your account and sufficient information to identify your request; please do not send passwords or authentication tokens.
You may also complain to the Information Commissioner’s Office (ICO) . We welcome an opportunity to address your concern directly first.